VRNnextbike tariff change

28.04.2020

Dear VRNnextbikers,


For five years we have been offering our service at low and so far unchanged prices. But we too must adapt to market changes and the associated price and wage increases. Thus from 1 May new conditions will apply.
 

All changes at a glance:


Basic rate
The majority of all rentals takes less than 15 minutes. Therefore we adjust the billing cycle. From 1 May onwards, rentals at the basic rate will be charged at 15-minute intervals.
Monthly rate
The previous conditions remain the same. For 10€/ month 30 minutes per rental are included, every additional 30 minutes will cost 1 €. Only the daily rate is now 12 € / 24 h. The 30-minute billing interval remains the same.

VRNnextbike annual rate
The price for the annual rate is now 60€ / year. The first 30 minutes per rental are included, every additional 30 minutes will cost 1 €, the daily rate is 12 € / 24 h. The billing in 30-minute intervals remains the same. There is a special right of termination until May 15th, if a running tariff is automatically extended between May 1st - 15th.

Reduced Annual tariff for VRN Zeitkarten owners, Stadtmobil customers and SWKcard holders
The price for the reduced annual rate is now 45 € / year. The first 30 minutes per rental are included, every additional 30 minutes will cost 0,50 €, the daily rate is 8 € / 24 h. The billing in 30-minute intervals remains the same. There is a special right of termination until 15 May if a running tariff is automatically extended between May 1st - 15th.

VRNnextbike flat rate weekly/monthly
The flat rates will be discontinued from 30 April 2020 on. Running tariffs that are extended again before 30 April will expire automatically after 7 or 31 days. A cancellation of the tariff is not necessary.

Special right of termination

If your booked rate is automatically extended between May 1st and May 15th, you have the right to cancel it until May 15th. Please send us an email with the subject "Sonderkündigung VRNnextbike" to kundenservice@nextbike.de. In this case, please do not use the app to cancel the contract.

If a rate is not listed, its previous conditions remain valid. Only the maximum daily rate is generally increased to 12 € or a reduced rate of 8 €.
If you have any questions, please contact our customer service at +49 (0) 30 69205046 or kundenservice@nextbike.de
Kind regards
Your Nextbike team